At AET, we are committed to providing the best service and technical support to our customers.
AET's customer service department, centralized in the New Castle, DE headquarters,
is available to answer questions and find a solution to your issue.
Customer Information System (CIS)
If you are already a customer, please click here.
You are about to enter a secure connection for AET customers. CIS is an easy-to-use, Web-based application that allows AET customers to view orders, inventory and delivery information using a standard Internet Browser.
Authorized customers can also use CIS to automatically release inventory
for shipment from the warehouse. CIS was developed and is maintained by AET's
Information Systems organization in Terre Haute, IN. For questions, please contact your CSR Rep or call 1-800-688-2044.
System Requirements
- Connection to Internet, either dial-up or network based
- Web browser - Internet Explorer 5.5sp2 or later preferred
Getting access to AET's Customer Information System
- Provide name, company, location phone number and email address to your AET Customer Service Representative or Sales Representative or email this information to our customer support team.
 New Customers
Existing Customers
- The necessary log-in information will be sent to you within 72 hours or 3 business days.
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